How to Appeal for SASSA Declined R350 Grant Application 2024

If your SASSA R350 grant application was declined, it’s essential to understand the reasons. Many are left wondering about delayed payments or rejected applications. To address this, check your application status for insights into the denial reasons. If you believe the rejection is based on incorrect information, take action by appealing the decision. The SRD Grant program aims to provide short-term financial aid, and if you qualify but face unfair rejection, it’s your right to appeal. This ensures a fair review by the Ministry of Social Development, reverting any application errors or misunderstandings.

How to Appeal for Declined R350 Grant Application (Quick & Easy Steps)

For those who firmly believe in their eligibility for the SRD R350 grant and suspect an unfair rejection, the appeal process is a vital step. You have the right to challenge SASSA’s decision by submitting an appeal to the Ministry of Social Development at the National Department of Social Development. This avenue provides an opportunity for a thorough review, correcting any discrepancies and ensuring a fair consideration of your application.

Submit SASSA Appeal for Social Grants

Follow the below easy, quick and simple steps to initiate appeal process:

  • Visit and click on the green bar saying “click here to lodge an appeal or check appeal status.”
  • Enter your ID Number and phone number used for the application, then click send pin.
  • Submit the received pin, authenticate, and gather required information for the appeal.

Understanding the SRD Appeal Process

  • Reason for Decline: Identify the reason for the application decline from the provided list.
  • Gather Documents: Collect supporting documents like proof of unemployment and bank statements.
  • Draft a Formal Letter: Create an appeal letter stating your name, ID, and contact details. Reference unique identifiers or application numbers. Clearly express your appeal, citing reasons and attaching supporting documents. Request reconsideration based on the evidence provided.
  • Submission: Submit your appeal and documents to the designated SASSA office or specified platform.
  • Wait for Response: Allow SASSA time to review; keep proof of submission.
  • Check Status: If no response within the timeframe, Check SASSA Status and know how it has progressed.
  • Outcome: Await SASSA’s decision; notification of success includes next steps. If unsuccessful, reasons for the decision will be provided.
  • Further Action: If still dissatisfied, seek advice or legal assistance as a last resort.

Important Note: The special unemployment grant appeal covers applications since April 2022. Future appeals must be within 30 to 90 days from the application date.

Eligibility Criteria for SRD R350 Grant

To ensure you meet the eligibility criteria for the SASSA SRD grant and understand why your application may have been rejected, consider the following criteria:

  1. Citizenship: You must be a South African citizen or permanent resident.
  2. Residence: You need to be living in South Africa.
  3. Age: Applicants should be between 18 and 60 years old.
  4. UIF Payments: Those receiving Unemployment Insurance Fund (UIF) payments are ineligible.
  5. Authentic Information: Provide accurate information, including your 13-digit ID card number, mobile number, and bank account details.
  6. Lack of Support: Applicants must be unable to support themselves and their family with no other sources of income.
  7. Insufficient Funds: If earning more than R585 per month, the application will be declined.
  8. DHA Record: Being recorded as deceased in the Department of Home Affairs (DHA) results in application cancellation.

If you meet these criteria and your application was still rejected without any discrimination, you can proceed to apply for an appeal. Understanding the eligibility factors will assist you in analyzing the reasons for rejection and strengthening your appeal.

What To Do If My Appeal is Declined?

If your application is again rejected, You can’t appeal through SASSA or ITSAA are exhausted anymore. The only remaining step is taking the matter to the High Court for a judicial review. Consider this option only if you firmly believe you meet all the criteria, and your application was unfairly turned down. This step requires careful thought, as a judicial review involves a formal and legal process. It’s recommended to seek legal advice to navigate through this complex procedure, ensuring you make informed decisions and have the necessary support throughout the process.

SRD Application Decline Reasons

SASSA has already explained all the major reason that can cause rejection of your application. You will get any of the following message when you check your status:

  • Identity Verification Failed: Your application is denied because the personal information provided does not match the records maintained by the Department of Home Affairs. In simpler terms, there’s a mismatch in your identity details.
  • Existing SASSA Grant: If you were already receiving a different social grant during the reconsideration period, you are ineligible for the SRD Grant.
  • NSFAS Registered: If you were receiving funds from the National Student Financial Aid Scheme (NSFAS) during the reconsideration period, it suggests you have another source of financial support.
  • UIF Registered: Denial occurs if you received Unemployment Insurance Fund (UIF) payments during the reconsideration period, indicating another source of financial assistance.
  • Gov Payroll Registered: If you were employed in a government institution during the reconsideration period, it implies you have a job and income.
  • Age Outside Range (>60): Denial is based on the applicant being over 60 years of age during the reconsidered period, making them ineligible due to age restrictions.
  • Age Outside Range (<18): Denial happens if the applicant is younger than 18 years of age during the reconsideration period, making them ineligible due to age restrictions.
  • Deceased Record on DHA: The applicant is registered as deceased in the Department of Home Affairs (DHA) database during the reconsideration period.
  • Alternative Income Source Identified: Denial occurs if the applicant had a balance of R595 or more deposited into their bank account during the reconsideration period, indicating an alternative source of income exceeding the grant’s eligibility threshold.

Contact SASSA

You can use following helplines to contact SASSA officially:


In summary, if your SASSA SRD R350 Grant application is not approved and you believe it’s unfair, you can appeal. Check your information, follow the online appeal process, and, if needed, consider a judicial review. Reach out to the Department of Social Development or ITSAA for appeal help. For questions about SASSA grants, visit your nearby office.


o lodge an appeal for the SASSA SRD grant, visit the website. We have explained it step by step.

Your application may be declined for reasons such as identity verification failure, existing reception of another social grant, receiving funds from NSFAS or UIF, government payroll employment, age outside the eligible range, or identification as deceased in the DHA records.

The rejection reason is very easy to understand, with specific codes like “identity_verification_failed” or “existing_sassa_grant” indicating the cause. These codes correspond to mismatched identity details or prior reception of other grants.

After submitting your appeal, there will be a waiting period of 60 to 90 days while SASSA reviews it. If no response is received within the expected timeframe, you can follow up with SASSA to inquire about the status of your appeal using any provided reference numbers

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